For more than 20 years, Leah Hannah has guided people through high‑stakes decisions and time‑sensitive moments. That experience shaped Heart to Heart Medical Couriers into a partner that understands every specimen, record, and medication represents a real person waiting for answers.
Her vision is simple and practical, reliable communication, careful handling, and accountability on every run so healthcare teams can move faster and feel confident about what leaves their hands.
Our couriers are trained specifically for medical environments, not general delivery work. Each team member completes HIPAA awareness training, Bloodborne Pathogens and Hazardous Drug Transport education, and understands how their role supports patient outcomes.
We hire for attitude as much as skill, choosing people who communicate clearly, respect clinical workflows, and treat every pickup as important.
Credentials matter in healthcare logistics. Our team combines HIPAA awareness, safety training, and TWIC access so you can rely on us in secure and sensitive settings. We understand chain of custody, temperature‑conscious transport, and how delays affect turnaround times.
Behind the scenes, we focus on checklists, documentation, and follow‑through, which means your staff spends less time chasing deliveries and more time supporting patients and providers who depend on accurate results.
We follow strict medical handling protocols, protecting specimens, staff, and patient confidentiality every time.
We commit to clear expectations, honest ETAs, and consistent, on‑time performance on every route.
We pair transparent pricing with responsive communication so healthcare partners always know where they stand.
Leah leads Heart to Heart Medical Couriers with more than two decades of experience in customer service, admissions, and client relations. Her career has always involved helping people through important, time‑sensitive decisions, which is why medical logistics felt like a natural next step.
Leah understands that every cooler, envelope, or container carries a patient's story, so she builds processes that protect both timelines and confidentiality.